Privacy Policy

Yamada-Matsu Co., Ltd. (hereinafter referred to as the “Company”), recognizing that protection of information related to our customers is our important social responsibility, shall make every effort to protect, manage and use such personal information according to the following Privacy Policy related to the protection of personal information of customers.

1. Definition of Personal Information

The term “personal information” herein shall mean information by which a specific individual can be identified, including their name, address, date of birth, telephone number and e-mail address.

2. Purpose of Collection of Personal Information

The Company collects personal information of customers for the following purposes.

  1. (1)Provision of commercial services
  2. (2)Provision of information on products and events
  3. (3)Improvement of customer satisfaction and collection and analysis of statistical data

3. Purpose of Use of Personal Information

When collecting personal information from a customer, the Company shall clearly inform the customer of the purposes of use of such information in advance and shall use the information only for the purposes agreed upon by the customer.

4. Non-disclosure of Personal Information to Third Parties

The Company shall not disclose or provide to any third party any personal information provided by a customer without prior consent of the customer, except in one of the following cases:

  1. (1)where the information is disclosed in a form in which the identity of the customer cannot be ascertained
  2. (2)where the disclosure of the information is required by law
  3. (3)where the disclosure of the information is deemed necessary for the benefit of the customer or the public
  4. (4)where the information is provided to our subcontractors (we will prevent unauthorized disclosure and dissemination of information by the subcontractors by specifying their obligations in our contracts)

5. Management of Personal Information

Personal information of customers are managed appropriately and with caution by the administrator appointed in each section within the Company that handles personal information of customers. The Company shall take necessary and appropriate measures to prevent loss and destruction of personal information, and unauthorized access to, alteration, and disclosure of personal information.

6. Disclosure, Modification and Deletion of Personal Information

If you wish to request disclosure, modification or deletion of your own personal information, please contact the following personal information office of the Company. To prevent unauthorized alteration of information by a third party, the Company will respond to your request within reasonable limits and provided that we have been able to confirm your identity.

7. Changes to Privacy Policy and Announcement

The contents of this Privacy Policy are subject to change as necessary. Please refer to the most up-to-date information on this page when using this website.

Contact Information

Yamada-Matsu Co., Ltd.
164 Kageyukoji-cho, Shimodachiuri-agaru Kamigyo-ku, Kyoto 602-8014
TEL : 075-441-4694
E-mail :